About the role

There is a new opportunity within our Customer Care Team. The profile we are looking for will be directly involved in the management of technical communication and customer service support.

Key Responsibilities include:

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Provide technical support to end customers and resellers
• Troubleshoot issues raised by customers, providing quick and effective solutions
• Implement product instruction and maintenance manuals

We’re Interested In Hearing From People Who Have:

• Degree in foreign languages
• Excellent knowledge of English and Italian both spoken and written (C1-C2)
• The knowledge of another language is mandatory (C1-C2)
• Excellent communication skills
• Confidence with Microsoft Office
• Strong organizational skills
• Team working attitude

Do you think this could be you?
Then send us your CV, we can't wait to meet you.

LELIT is proud to be an Equal Opportunity Employer.